Video: the relationship between Infor Operating Service, Infor CRM and Ming.le explained

Social influence on CRM Social media is everywhere. On your phone, tablet and on your laptop; in the news, in your business and in your home. So what about CRM? Where is the influence of social media on your CRM system? Well, Infor has answered this question with its Operating Service (Infor OS) and Ming.le. The two systems live together and blend seamlessly with Infor CRM to create a world of shared information, notifications, collaboration, social posts and tags, to ‘keep people in the loop’ or to ask for help. Infor OS and Ming.le are multitenant applications, running in the

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How to customise My Work Day with embedded websites

You may be familiar with the My Work Day section in your Maximizer CRM system – it’s an area where everyone in your company can view Hotlist Tasks, Appointments and Company Announcements, as well as easily accessing your dashboards. But did you know that you can add dynamic content to the Company Announcements section? This means you can embed websites that are of interest to you – for example, an intranet site, or a social networking feed such as Twitter, LinkedIn or Yammer. Here’s how you do it.

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CRM Integration with Calendar Systems – The Final Frontier

CRM Integration with Calendar Systems – The Final Frontier It looks very much as if 2014 will continue many of the trends started in 2013. Product announcements from Swiftpage, Microsoft, and others continue the drive put CRM at the centre of your user’s working day. Will they succeed? I am growing increasingly concerned that CRM is ignoring an elephant in the room. Do busy people look to their CRM system, or their diary for what’s important?

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Infographics: CRM and Marketing

Infographics: CRM and Marketing The definition of CRM and marketing is continually changing. It’s like an expanding universe. New software tools and web techniques continually emerge and the ways in which you can engage with your target markets, your prospective customers and your loyal clients is in constant flux. So how do you begin to make sense of it all?

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Generating Leads For CRM: Basics Of Getting Found Online

Generating Leads For CRM: Basics Of Getting Found Online Having a Customer Relationship Management system is all well and good, but you need to keep new leads coming in if you plan on using it to its fullest capacity. With that in mind, we’ll be having a look at some digital marketing approaches that you can adopt to help fill your marketing funnel. This week we’re looking at how to get found online.

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