Discover the power of integrated communications

Are you fully leveraging the potential of unified communications to engage with your customers effectively? At Collier Pickard, we specialise in streamlining your communication channels into a cohesive strategy that strengthens customer relationships.
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The importance of unified communications

Unlock the benefits of a truly integrated communication approach:

  • Is your strategy truly omnichannel?
    We integrate essential channels like SMS, email, and voice into a seamless customer journey, ensuring comprehensive engagement across all touchpoints.
  • How personalised are your customer interactions?
    Utilising insights to tailor communications enhances customer satisfaction. We help craft these personalised interactions, boosting loyalty and connection.
  • Are your customer support efforts optimised for efficiency and security?
    We enhance your customer support’s responsiveness and security, building trust and elevating service quality through strategic improvements.
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Embrace the opportunity to transform your communication strategies and build deeper connections with your customers. Let Collier Pickard guide you in implementing unified communications for lasting engagement. 

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“My experience told me that the software and the supplier I selected would have to be able to work with us. They would need to be able to respond quickly, and to demonstrate a “can do” attitude.”
IT Manager, Hilco Capital

Services we offer

Upgrades

Configuration

Training

Installations

Strategy

Business Audits

Educate

Do you foster a culture of education in your business? An educative mindset is key to unlocking new potentials. We guide you in creating the right education of your teams, helping them understand how technology can deliver insights and make life easier.

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Empower

Do your teams have the knowledge to drive innovation? Empowerment stems from education. By nurturing a learning environment, your teams gain the confidence and skills to effectively utilise tools, leading to innovative solutions and enhanced operational efficiency.

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Evolve

Are your customer interactions evolving with your team’s growth? The evolution of customer experiences is a direct result of empowering your teams. As they grow in knowledge and capability, they transform how they engage with customers, fostering stronger relationships and driving business growth.

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Martec International Case Study Summary

The Problem

They struggled to find an efficient CRM that represented customer relationships in a way that reflected the business.

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The Solution

Collier Pickard provide a tool with high levels of customisation that was built around Martec’s way of doing business.

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The Outcome

Relationships became much easier to keep on top of, allowing Martec more time to expand and grow.

Ready to Transform Your Communications?

Contact us to explore how unified communications can revolutionise your customer engagement and foster stronger relationships. 

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