Infor leader in Nucleus Research CRM Technology Value Matrix

Infor has once again ranked as a Leader in the Nucleus Research CRM Technology Value Matrix and has achieved this position with a CRM solution that is the centrepiece of a comprehensive Customer Experience (CX) Suite. The CRM solution integrates customer data across the enterprise to drive consistent and excellent experiences throughout the channels across the customer lifecycle. Besides CRM, the Infor CX Suite also includes Configure Price Quote (CPQ), Contract Lifecycle Management, Marketing Resource Management, Interaction Advisor, Rhythm, Omni-channel Campaign Management, Sales Intelligence for CRM, and marketing automation through Infor’s partnership with Marketo. Exceptional customer experience has become a key differentiator in today’s competitive market, and technology providers like

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They’re Changing Guard at Collier Pickard

Succession Planning. Whether you’ve only just heard about Collier Pickard or you’ve had a fruitful relationship with us for many years, you need to be confident that we have a long-term future and that it will continue to prosper, even as the founders get older. After careful consideration, we are delighted to say that we have appointed the next generation leader of the business – Paul Pitman – from within the company. Some of you might know Paul as a very experienced analyst and Solutions Architect. However, you may not know that prior to his role as a consultant, Paul had a

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Maximizer CRM 2018 has arrived!

Maximizer CRM 2018 has been released, and it’s all about being able to quickly connect your business with collective intelligence on customer preferences, history and status. In other words, this latest version helps you bring everything together, quickly and easily, so that you can connect with your customers, prospects and business partners like never before. Some of the exciting new updates include:

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Nucleus Research recognises Infor as Leader in CRM value matrix

The Infor Customer Experience Suite has been recognised as a leader in Nucleus Research’s latest Technology Value Matrix for Customer Relationship Management. Nucleus Research put vendors in the leader category by looking at usability and functionality in sales, marketing and customer service – the three main cornerstones of CRM. Leaders in the Matrix deliver mobile and analytics capabilities as well as enhanced usability and access to encourage increased productivity.

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