How to get the most out of your technical support team

If you’re an Infor CRM client of ours then there is a good chance you know Luke Murphy, the magician who fixes all your technical problems at the drop of an email. This the helpdesk and we’re here to fix any issues you have with Infor CRM… however, it’s not always easy! Either because it’s a complex issue to solve; OR, we’re not provided with adequate information about the problem. For example, did you know that error IDs don’t actually tell us what the problem is? So, knowing what information we need to solve an issue becomes key.

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How to realign territories in Infor CRM

There is a handy tool within Infor CRM system which helps you with your sales territory planning process by allowing you to align Accounts to different Account Owners. This is called Territory Realignment and is great for assigning work to various people on your sales team.

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