What’s new in 2019? A look at what’s around the corner

One quarter down and 3 to go! It looks like very little of what we need to worry about as business leaders in 2019 will be technology-based. GDPR seems to have become yesterday’s issue, and gone are the ways of the millennium bug. Artificial Intelligence is still generating more piles of marketing hype than piles of actual cash, and despite the emergence of companies like Wibson https://wibson.org/ most of us give away our data for free. Whether you are for or against Brexit, it promises to create a significant number of challenges. So what do our clients think? Since taking

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CRM market trends

I’ve been working with CRM for over 6 years now, and in that time the CRM market has changed tremendously, in almost every aspect. So what shifts have there been? What are the CRM market trends and what impact do these shifts have on me as a user and my business? Heavy clouds If you’ve been staying up to date with just about any software market, you’ll have noticed a massive shift from on-premise servers towards cloud systems – and there’s a lot of sense behind this shift. Businesses no longer suffer the cash flow disruption of having to buy expensive servers to

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Are web-based CRM systems a popular choice for small businesses?

The trend towards adopting web-based Customer Relationship Management systems is on the rise, particularly for small businesses. The reasons are many and varied but mainly point towards the increasing availability of affordable and customisable online CRM systems, suited for the small business market. On-premise CRM solutions often require significant upfront financial investment as well as installation and maintenance costs – something mainly larger companies can better afford. 

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How to transition from on-premise to cloud CRM

The benefits of deploying your CRM system in the cloud are many and varied – such as financial savings (you don’t need to fork out the cash for costly hardware to run the system), ease of maintenance (you don’t need in-house technical skills to maintain that hardware), and data security (which is a top priority for every vendor that wants to stay in business!). So if you’ve started off your CRM life with an on-premise solution and have decided to transition to the cloud, then there are a few things to bear in mind. From identifying how your CRM information should

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Long-time Maximizer CRM User Migrates to the Cloud

Nigel Parker at Visions in Education has been using Maximizer CRM for 20 years to manage his school tours businesses. The Maximizer CRM system was always hosted on his own servers. The arrival of high quality internet at their offices in Bolney has enabled Nigel to migrate to the cloud-based version of Maximizer CRM, removing the need for him to maintain his own servers.

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CRM On The Go

According to the latest International Data Corporation (IDC) study, tablets are increasingly being deployed as the only devices that employees are equipped with to perform their business activities. If you are considering replacing those expensive sales laptops with tablets, have you considered your CRM tool? Just because you can access the CRM system through a browser doesn’t mean everything is okay.

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Why the Cloud is the Answer for Start-Ups

The cloud. People talk about the cloud as if it were the best thing since sliced bread. A panacea for all your computing needs. Well, maybe it is and maybe it isn’t. Let’s have a look at the cloud, describing what it is and why it may be right for business start-ups. Have I already come to the conclusion that the cloud is the answer for start-ups? Yes I have… but read on and you’ll see why.

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Why You Don’t Need to be a Nerd to Get CRM

In a recent blog I wrote entitled “CRM in a day“, I recommended that start-ups should implement a cloud-based CRM platform. My reasoning was that if you want to get a CRM system live in just 1 day, you need to eliminate the technical aspects and concentrate on what CRM has to deliver for the business. If it’s that simple, do we still need the nerds?

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