The Pros and Cons of Having CRM for a Small Business 

You may be considering taking on a CRM but first, it is worth knowing the advantages as well as the disadvantages. In this article, I will help weigh up the pros and cons of having a CRM.  Running a business can be both tough and rewarding, and all business owners want the best for their company. At some point in the life of your business, you may have seen CRM pop up. CRM is a tool that has been built to help you and your team’s workflow and sales pipeline.

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Buying CRM – Five Tips That You Need to Know

So, you´re in the process of buying a CRM system, whether you are a small business or a large enterprise, CRM software is a necessary tool for growing and becoming more customer-centric. It can be difficult to know where to start. With so many CRM tools on the market, working out which one is best for you is no small feat. To help you decide on the best CRM for your business here are five things to keep in mind.

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No-Code CRM – What Does it Mean for SMEs? 

In November last year, I published a blog on No-Code CRM and the digital skills gap following my participation in a No-Code Revolution event. Since then, no-code has become a buzzword in many areas of day-to-day business. Most of the articles I read are clearly talking about corporate development. Enterprise solutions. Projects with long time scales that can be shortened by no-code/low-code technology. But what about SMEs?

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An IT Provider Recommends

Very often when somebody recommends us to their client, the client doesn’t have a clear view of the system they want, only a clear view of what it should do for them. This was the situation recently when we were asked to speak to a start-up. The founders were well known in their high-value niche and had the experience to know what they wanted the system to deliver. Their experience also told them that the systems they had used historically were too cumbersome and inflexible for what they wanted in their new venture.

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NPS 3.0 – Does it need to be changed?

Net Promoter Score or NPS is a common talking point within the B2C and B2B worlds with countless articles explaining the ins and outs of what NPS can provide to your business, such as our own. So, when Neil Davey asked: Will NPS 3.0 solve Net promotor scores shortcomings? I was intrigued. Why change something a lot of businesses think is working? Neils blog caused me to think again about what we all think we know about NPS!

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5 signs that tell you it is time to select CRM software

In this blog, I am going to highlight 5 signs that tell you it is time to select CRM software. You might be a new start-up or a long-established business, but do not worry it is never too late to join the CRM revolution! If you are uncertain about whether you need CRM, then this is the guide for you.

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