Author Archive

About: Luke Murphy

Posts by Luke Murphy:

• Update 10 for Infor CRM 8.3 has been released! (11/04/2018 - Infor CRM Insights Blog)

• 5 ways to manage your CRM data input effectively (23/11/2017 - Infor CRM Insights Blog)

• How to use Infor CRM for contract management (13/06/2017 - Infor CRM Insights Blog)

• How to use Quotes and Sales Orders in Infor CRM (18/05/2017 - Infor CRM Insights Blog)

• Video: What are Opportunities in Infor CRM? (02/05/2017 - Infor CRM Insights Blog)

• Ticket User Options – How to Customise Ticket Interactions in Infor CRM (21/03/2017 - Infor CRM Insights Blog)

• What’s the best way to use picklists in Infor CRM? (07/03/2017 - Infor CRM Insights Blog)

• Efficient Ticket Management – setting up standard problems and resolutions (21/02/2017 - Infor CRM Insights Blog)

• Efficient Ticket Management – how to manage ticket urgency (07/02/2017 - Infor CRM Insights Blog)

• Efficient Ticket Management – logging tickets with proper configuration (24/01/2017 - Infor CRM Insights Blog)