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Posts Tagged Technical

Opening hours & support during Christmas and New Year

At this time of year I want to thank you for your continued custom. I appreciate the trust you place in Collier Pickard and hope that we will continue to be part of your success in 2019. Over the holiday period our offices will be closed as

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Update 10 for Infor CRM 8.3 has been released!

Update 10 for Infor CRM 8.3 has been released. No new features were added in SNC/Web Core/ Web Model Update 10. SNC Update 10 for Infor CRM version 8.3 addresses the following issues: INFORCRM-19855 In a Russian environment, team names containing Cyrillic text are corrupted in the

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Fixing your Help Files in Infor CRM 8.3 & 8.4

Throughout your Infor CRM system you’ll find the useful Help File links represented by this icon    usually located in the top right corner. Unfortunately, following recent updates, the link between the icon and the Help Files themselves has broken. Below are the steps to re-link the

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Infor CRM 8.3 updates and fixes

Web Model Update 09, SNC Update 09 and Web Core Update 09 have been released for Infor CRM 8.3!

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How to get the most out of your technical support team

If you’re an Infor CRM client of ours then there is a good chance you know Luke Murphy, the magician who fixes all your technical problems at the drop of an email. This the helpdesk and we’re here to fix any issues you have with Infor CRM…

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How to apply updates to your Infor CRM system

It might sound like a simple question, but what is an update? An update can contain: Updates to existing functionality e.g. resolving issues The inclusion of new functionality. Updates are NOT an increase in version number i.e. an upgrade An Infor CRM update usually consists of SNC,

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CRM performance on a virtual environment

I came across an interesting situation the other day while on customer site – a puzzling situation which raised lots of questions, where the answer went against everything I thought was correct about CRM performance on a virtual environment. Here’s what I found out.

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Optimising CRM performance on a virtual environment

I was with a customer the other day and came across an interesting, but puzzling situation – one which raised lots of questions but where the answer went against what I thought was correct about CRM performance on a virtual environment. Here’s what I found out.

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CRM technical requirements – what are they?

The business has spoken. This year they want to implement a CRM solution. They need it to be live by the beginning of the new financial year. They have researched the market, created a shortlist, and now they just need you, the IT person, to “get it

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The Importance of a CRM Database Administrator

The Importance of a CRM Database Administrator Almost everyone has an IT team these days. But how many of you have a CRM Database Administrator (DBA) on your team? What role do they play and are they worth having? Why might you need one and what can

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About Collier Pickard

Collier Pickard has been trading since 2004. The core team, however, has been together for more than 20 years – which means we have a great deal of experience as an independent CRM consultancy.

Head Office

Collier Pickard Limited
The Old Calf House
Chevening Road
TN14 6AB
United Kingdom

t: +44 (0)1959 560410