How to reduce risk when choosing & implementing CRM

For many businesses, Customer Relationship Management, as a strategy, is considered the pinnacle of successful, sustainable and profitable long term operation. Effective execution of this strategy is supported by a piece of software to manage people, processes and business insights. But in a world of increasingly complicated

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Top 5 considerations for business owners when choosing CRM

For owners of small businesses, 2019 is looking like a challenging year. The news is full of local, national and international stories that seem to throw up challenges on a daily basis. Before succumbing to feelings of despair, it’s worth recalling what makes your business special and

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It’s time to select CRM software – who should you involve in the decision making process?

Welcome to 2019! One of the great things about the New Year is that old plans get taken out of the drawer, dusted down, and considered again. If you find yourself suddenly in the market for some CRM software, then this article is for you! No one

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