I’ve been asked to research CRM options – where do I start?

Whether you’ve used a CRM system before or not, you may find yourself in the challenging position of investigating options for a CRM platform. But it’s so difficult! How do you start to understand the plethora of systems available, and why some could be more suitable than

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Infographic: Commissioning a CRM Consultant – what works, what doesn’t

Sometimes there’s only so much research you can do on your own, particularly if it’s something complex you’re looking for. Do a Google search for Customer Relationship Management and you’ll soon see what I mean. The search results will display an array software types, versions and authors; it

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