I’ve been asked to research CRM options – where do I start?

So, just like the title says – you’re researching CRM options and you don’t know where to start. The world of CRM can be a minefield for someone that doesn’t know what they’re looking for. We’ve written a lot of content on this topic over the years, but the straightforward answer is that you start with us.

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Collier Pickard Grows CRM Delivery Capability

Sevenoaks, Kent. Leading independent CRM consultancy, Collier Pickard has today concluded an agreement to purchase the assets of Agovo Ltd. The purchase will further enhance the company’s existing Creatio no-code workflow automation and CRM delivery capability. Following the asset purchase, Collier Pickard will have the largest team of certified Creatio analysts and developers in the UK.

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CRM Help – Where Should You Start?

Finding the right CRM system isn’t easy, but we can definitely help you make the process easier. Before you start make sure you read this blog and keep each of these points front of mind, they’ll go a long way towards helping you find the right system for your business.

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Creatio Freedom Release

Our partner, Creatio, a global vendor of Low-Code technology to automate industry workflows and CRM with no-code and a maximum degree of freedom, are currently running their pre-registration for the Freedom Release virtual show taking place on February 8, 2022. The show is designed for digital, IT, and operations leaders that are interested in engaging customers, partners, and employees in a whole new way; automating workflows faster than their competitors, and empowering knowledge workers to build applications with no-code.

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CRM for Charity and Not-for-Profit Organisations

One of the greatest pleasures of being part of a team of CRM consultants working in multiple market sectors is that no two days are the same. Our clients, both existing and prospective, are constantly providing us with opportunities to do something remarkable. The whole team at Collier Pickard rises to these challenges and applies our deep experience to making our clients lives better.

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What is Net Promoter Score and How Can You Use It?  

In this article I will be speaking about NPS and how it can help your business, you may have clicked onto this article if you have no idea what NPS is, you may have heard these three letters circulate in conversations or quite possibly you are aware of what NPS is but would like to know how this can benefit your business. 

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Top CRM trends for 2022

It’s that time of year again. Time to reflect on the year past and consider the future. If 2021 began our recovery from the trauma of the pandemic, then 2022 will challenge businesses to go further and faster than ever before. The trends we identified last year were: – CRM’s increasing role as a system of record Vendor consolidation in the CRM market The emergence of low code application platforms Using CRM to differentiate and delight customers Making 2021 a bumper year for predictions coming true. Unfortunately, it increases the challenge of ensuring this year’s crystal ball is equally prescient!

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No-Code CRM and the digital skills gap

On Friday 12th November 2021 I delivered a speech to attendees of the Creatio No-Code Revolution – a series of discussions and thought leadership sessions on the topic of No-Code CRM in business. The 20-minute YouTube video of the speech and a 3-minute synopsis were published the following week under the title “How a No-Code CRM platform can help improve customer experience”.

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How a No-Code CRM platform can help improve customer experience

I had the pleasure of delivering a practical speech with this title at the Creatio No-Code Revolution, part of their ‘Accelerate’ series of online global events. The title ‘How a No-Code CRM platform can help improve customer experience (CX)’ made it easy to break the speech into logical sessions (No-Code, CRM, CX), however, the underlying theme of the speech was the three key aspects of successful CRM and CX … process, process and process.

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CRM is a Given – Low-Code/No-Code is how you stand out

If you’re reading this blog, you probably know a little bit about CRM and how it can help your business. CRM has been around for decades now and has grown and evolved over the years, from the Rolodex to spreadsheets to entire tech stacks that have everything from accounting, marketing, and sales software all in one. What’s the next step? Low-Code/No-Code.

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