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Posts Tagged Professional Services

Automating CRM Systems

Automating CRM Systems In uncertain times, why would you invest in IT systems? The traditional answer to that question was provided by IBM many years ago. You invest in IT to do things cheaper, faster, better! So can automating everyday business processes within your CRM system help

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CRM for Accountants

CRM for Accountants Professional services firms have been in the news again over the Summer months. Members of the Big 4 were called to answer questions by the PAC. Elsewhere Accountancy Age issued a challenge to practices to broaden the range of services they offer SME’s. What

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How Professional Services Firms Are Managing Relationships

How Professional Services Firms Are Managing Relationships Client satisfaction. Cross-selling. Client acquisition. Most of the professional services firms we talk to these days have one or more of these terms at the top of the list. Protecting the firm and its client base is key to survival.

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CRM and Professional Services

CRM and Professional Services In the third part of our series examining the collection of data for CRM by users out on the road, we discuss the implications this method of data collection poses for professional service firms.

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A Bleak House and CRM For Mid-Market Law Firms

A Bleak House and CRM For Mid-Market Law Firms In the final part of our series of articles examining the Law Society’s scenarios for the future of law firms we take a look at scenario 4: Bleak House, and examine the affect this gloomy future could have

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The Mini Clubmen And CRM For Mid-Market Law Firms

The Mini Clubmen And CRM For Mid-Market Law Firms The future of the legal market is compared to the development of the Mini car in the third scenario from the Law Society’s market assessment report. The 2025 mini may not be the classic 1960s car but it

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Wise Counsel And CRM For Mid-Market Law Firms

Wise Counsel And CRM For Mid-Market Law Firms The second scenario proposed by the Law Society about the future of the legal market envisions a world in which “legal expertise is highly valued and demand for good quality legal services is strong.” How will Client Relationship Management

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Future-Proofing CRM For Law Firms

Future-Proofing CRM For Law Firms In a recent blog I discussed the Law Society’s strategic planning tools. I believe that these tools could provide a valuable guide to the feature requirements of any CRM system. So whether you are looking at investing in a new CRM platform,

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CRM For Mid-Market Law Firms

CRM For Mid-Market Law Firms A recent press release by the Law Society predicts growth in the legal sector of 4% in 2013. Reading further into the release highlights the gulf between the top law firms, and those outside of the top tier. Caught between high street

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CRM in law firms drives UK service sector growth

CRM in law firms drives UK service sector growth There’s been some good news in the press recently. The jump in the Purchasing Managers’ Index for the services sector from 51.0 to 53.7 in July beat even the most optimistic forecast and supported views that the country

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About Collier Pickard

Collier Pickard has been trading since 2004. The core team, however, has been together for more than 20 years – which means we have a great deal of experience as an independent CRM consultancy.

Head Office

Collier Pickard Limited
The Old Calf House
Chevening Road
Sundridge
Kent
TN14 6AB
United Kingdom

t: +44 (0)1959 560410