How a No-Code CRM platform can help improve customer experience

I had the pleasure of delivering a practical speech with this title at the Creatio No-Code Revolution, part of their ‘Accelerate’ series of online global events. The title ‘How a No-Code CRM platform can help improve customer experience (CX)’ made it easy to break the speech into logical sessions (No-Code, CRM, CX), however, the underlying theme of the speech was the three key aspects of successful CRM and CX … process, process and process.

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CRM is a Given – Low-Code/No-Code is how you stand out

If you’re reading this blog, you probably know a little bit about CRM and how it can help your business. CRM has been around for decades now and has grown and evolved over the years, from the Rolodex to spreadsheets to entire tech stacks that have everything from accounting, marketing, and sales software all in one. What’s the next step? Low-Code/No-Code.

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Why Creatio’s Low-Code platform is great for a new analyst

Reading Time: 1min If you’re looking for the next big thing in the development space, it is Low-Code, No-Code. This is the perfect place to start for someone to break into development. Why? Because you don’t need to know any code.

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CRM and Artificial Intelligence (AI)

I’m involved with two projects at the moment that are wildly different. But they have something in common. They are both using CRM to deliver Artificial Intelligence (AI) into business processes. Most importantly, they are using CRM to deliver AI into business processes at very low cost. And that’s the point of this article.

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Creatio: The future of BPM & CRM

It wasn’t very long ago that BPM & CRM were completely separate products. You could reasonably expect to integrate the two systems to help complete the single customer view (SCV), a key indicator for CRM software and culture adoption, which in turn is a success indicator on your customer’s behalf.

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Collier Pickard Team Up with Gartner Magic Quadrant Leader – Creatio

Thursday, 7th November, Sevenoaks UK– Collier Pickard is delighted to announce its partnership with Creatio (formerly bpm’online), a leading low-code, process automation and CRM company. Who is Collier Pickard? Collier Pickard is an independent CRM consultancy specialising in the delivery of the best in CRM, marketing automation and BI solutions for small and medium businesses. Collier Pickard approaches all engagements from the customer’s point of view, seeing CRM and business process management as integral parts of the world’s digital transformation, and applying its expertise to help deliver change effectively. Why Creatio CRM? Sharing common values of excellence, expertise and innovation

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