Managing Through CRM

Lead from the Front

The long term success of CRM projects is directly proportional to the commitment of the Management Team to the CRM platform. This workshop develops practical tools to assist the management team in understanding the wealth of data generated by the system; its focus is operational “best practice”.

Based on this understanding the workshop will assist managers in embedding the CRM platform and relevant tools into their management approach.

At the end of the workshop, you will have a clear understanding of:

  • Communications plans and content for CRM users
  • Management mentoring programmes
  • Internal meeting agendas and reporting guides within the CRM platform
  • Revised KPIs and exception reporting
  • Specifications for automated business alerts and customer centric workflow

Get in touch today to discuss Managing Through CRM in your organisation.

Managing Through CRM Workshop

Price: From £1,000
Javascript must be enabled in order to complete this form
First Name * Last Name * Email Address * Company * Phone Comments

About Collier Pickard

Collier Pickard has been trading since 2004. The core team, however, has been together for more than 25 years – which means we have a great deal of experience as an independent CRM consultancy.

Head Office

Collier Pickard Limited
The Old Calf House
Chevening Road
TN14 6AB
United Kingdom

t: +44 (0)1959 560410