No-Code CRM and the digital skills gap

On Friday 12th November 2021 I delivered a speech to attendees of the Creatio No-Code Revolution – a series of discussions and thought leadership sessions on the topic of No-Code CRM in business. The 20-minute YouTube video of the speech and a 3-minute synopsis were published the following week under the title “How a No-Code CRM platform can help improve customer experience”.

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How a No-Code CRM platform can help improve customer experience

I had the pleasure of delivering a practical speech with this title at the Creatio No-Code Revolution, part of their ‘Accelerate’ series of online global events. The title ‘How a No-Code CRM platform can help improve customer experience (CX)’ made it easy to break the speech into logical sessions (No-Code, CRM, CX), however, the underlying theme of the speech was the three key aspects of successful CRM and CX … process, process and process.

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CRM is a Given – Low-Code/No-Code is how you stand out

If you’re reading this blog, you probably know a little bit about CRM and how it can help your business. CRM has been around for decades now and has grown and evolved over the years, from the Rolodex to spreadsheets to entire tech stacks that have everything from accounting, marketing, and sales software all in one. What’s the next step? Low-Code/No-Code.

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Channelling the Power of Low-Code/No-Code

Low-Code/No-Code tools have the power to completely transform a business, but to understand how, it’s important to get an overview of what these tools really are. The defining characteristic of low/no-code is in the name itself – these tools allow you to develop software by taking away most or all the hard-coding aspects. Essentially by simplifying the coding process and turning it into an intuitive, modular process, low-code and no-code tools offer a more agile alternative.

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Low-Code Marathon wrap-up and key takeaways

I was invited to join the closing ‘fireside chat’ session of the Low-Code Marathon run by Creatio. The Marathon comprised two weeks of insight, debate, expert analysis, industry examples, and thought leadership on low-code technology, innovation and business change. It was a pleasure to be part of so many of the discussions during the event. Erik Hale moderated the closing fireside chat, as he had done throughout the whole event. So, what are the key takeaways from this final debate and the Low-Code Marathon as a whole?

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Low-Code Marathon – Do’s and Don’ts on your way to transforming the future of your business

Reading Time: 2min17s It’s been my pleasure to take part in the first three days of the Low-Code Marathon, hosted by Creatio. The company is on a mission to improve global understanding of low-code/no-code technology, the positive impact it can have on innovation within an organisation, and to be at the forefront of beneficial transformation in the world of business automation.

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Why Creatio’s Low-Code platform is great for a new analyst

Reading Time: 1min If you’re looking for the next big thing in the development space, it is Low-Code, No-Code. This is the perfect place to start for someone to break into development. Why? Because you don’t need to know any code.

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Creatio version 7.17.2

Creatio is thrilled to introduce the latest update package for Creatio products – Creatio version 7.17.2 Cloud customers will be updated during the next available maintenance period. New features and improvements include: No-code / low-code tools Section Wizard In the newest release, they have enhanced UI customization. From now on, users can add hints to fields when customizing the page interface. You can use any language as well as HTML formatting when creating hints. In addition, it’s much easier to add new details to the page and use the registry editor. Business processes In the business process diagram, users can

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Creatio Raises $68M to Fuel Growth of its Leading Low-Code Platform for Process Management and CRM

The round is a minority investment to extend Creatio’s leadership position in projected $187B+ low-code platform market. Boston, MA — February 22, 2021 — Creatio, a global software company that provides a leading low-code platform for process management and CRM, today announced a $68M capital raise led by Volition Capital, a US-based growth equity firm investing in high growth companies, with participation from Horizon Capital, a private equity firm investing in Europe. The funding is a minority investment to fuel the company’s growth, with Creatio’s strategy, leadership team, product vision and commitment to customer success remaining unchanged. Since its founding,

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AI and Low-Code technologies

Reading Time: 2min15s During the webinar “Grow revenues in 2021 using AI and Low-Code technologies” a great question was asked by a member of the audience. Time did not allow a complete answer to the question during the one hour session, so this blog addresses the matter. First, the question from Mary: “What key business processes should be changed during these uncertain times?” Now the answer, which must come in two parts. The power of research Global research shows that revenue growth comes from the application of AI to sales and marketing processes. The McKinsey Analytics report: “The State of

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