BPA Platform

Business Process Automation

BPA Platform enables organisations to connect business applications or web services to automate virtually any employee-driven business processes, including; CRM, ePOS, courier services, or bespoke applications. Designed in a drag and drop graphical user interface (GUI), BPA Platform provides flexible and seamless integration with existing information sources, applications, technologies, formats and communication channels, without the need for complex programming using your existing systems APIs.

Why we recommend BPA Platform

BPA Platform enables organisations to cost effectively build, operate and maintain any number of automated business processes.

Key Features

Workflow Management

Workflows

With BPA Platform, your organisation can add workflow capabilities to its existing software applications, which immediately increases productivity, eradicates reoccurring administrative tasks and enhances stakeholder relationships. Workflow processes can involve a simple authorisation form or a multistage workflow process.

Examples: discount authorisations, account reallocation approvals, service quote approvals, credit limit reviews, price change authorisations.

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Data Services & Integration

BPA Platform bridges the gap between separate information systems or web services, by providing a graphical user interface and comprehensive operating environment that either dramatically reduces, or totally eliminates the need for complex coding.

Examples: CRM, ERP, eCommerce.

Document Automation

Report & Document Automation

Whether they’re reports, letters, renewal documents, sales reports, order acknowledgements, invoices or statements, structured and repetitive documents can be automatically generated, and delivered via a variety of formats and channels. Individuals receive detailed, up to date information as and when required.

Examples: Credit control letters, sales reports, support ticket reports, pick lists and more.

Web Service RequestsNotifications & Alerts

Develop and maintain highly configurable means of gaining the information you need when you need it via notifications and alerts. BPA Platform enables you to easily adapt and evolve to the constantly changing face of customer requirements. Information can be delivered internally or externally.

Examples: aged debtor updates, price change updates, service date reminders, contact renewal reminders, appointment confirmations and more.

BPA Platform datasheet

BPA Platform offers a unique state-of-the-art Business Process Automation (BPA) Platform; enabling organisations to cost effectively build, operate and maintain any number of automated processes. BPA Platform brings people, systems and information together within an organisation through the acquisition, manipulation, dissemination and integration of information; offering a solution to meeting precise business requirements.

At a Glance

Benefits

No Hard Coding

Simple drag and drop, point and click configurating. No coding required.

Add to any virtually any application

Many organisations run more than one business application, system or web services. Integration is made possible via easy-to-use, graphical tools. A set of transformation functions can be dragged onto the mapping area to change the data between input and output.

Flexible Distribution

BPA Platform’s alerting capabilities are not restricted to delivery within the organisation. Using BPA Platform’s technology, key stakeholders such as suppliers, distributors, retailers and customers can all receive real-time alerts about information that impacts on their interaction with you and your company.

No restrictions

Create as many Advanced Business Alerts as your want, with no upper limit or restrictions at all!

Secure MS SQL Triggers

If you have ever had to upgrade your SQL DB to a newer version you have probably suffered the misfortune of losing all your previously built SQL Triggers. As BPA Platform both creates and manages MS SQL Triggers independently, this issue is eliminated.

Triggering Other Processes

Advanced Business Alerts have the ability to trigger other more sophisticated automated business processes or escalate the issue to other employees in line with your business rules and procedures. Employees can also interact with business alerts to end, continue or begin an automated workflow process.

Multiple Formats

Distribution methods of reports can include email (SMTP), SMS, FTP or saved to network location(s). These can take may formats such as MS Word, PDF, CSV, TXT, RTF and HTML.

Multiple Communication Mediums

Notifications and alerts can be received in the form of e-mail and SMS. Reports can also be automatically created and attached to alerts.

Integrations

BPA Platform integrates seamlessly with a huge range of applications and systems, including Microsoft Dynamics CRM, Infor CRM, dotdigital and more.