Collier Pickard is a boutique business automation house. We don’t do anything else – just successful CRM and successful BI.

Collier Pickard therefore has a vast amount of experience and expertise in making CRM successful – we’ve been doing it since the early 1990s. Getting CRM right is no longer an art, it’s become a science – and we have structured methodologies which work. Our work in CRM has always covered both Operational and Analytical solutions – so extending our expertise into pure-play analytics and Business Intelligence in 2008 was a logical step.

Our expertise revolves around:

• focus on data. If you lose data accuracy, you'll lose the buy-in of your people - they'll stop using it.
• people, not software. Your people must see a benefit - or they won't use it.
• encouraging champions within your business. They will do a better job than training alone can.
• maintaining user buy-in. This means listening to new ideas and not just sticking to the original design.
• workflow and alerts. Don't configure your CRM without them. And consider their validity in BI.

We believe that success in CRM and BI is measurable. It need not be intangible; it need not be a matter of opinion.

If you select Collier Pickard as the right partner with the right approach for your business automation strategy, we will work with you at the outset of the project to establish business measures on which success from the business initiative can be quantified – so that you will be able to measure ROI.

Click here to read some of our Case Studies.

Learn more about how Collier Pickard can make CRM and BI simply successful for you.