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Recommended Links
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In this section you’ll find a number of recommended links worth visiting.
The Business Value of CRM
Companies looking to improve customer satisfaction and the bottom line must deliver a great customer experience over the long term. To do that, it's critical to define technology's role before, during, and after the experience occurs. Jim Davies, Research Director at Gartner and Don Peppers, co-founder of Peppers & Rogers Group, discuss how to drive business value from your CRM initiatives by incorporating customer strategy into CRM technology implementations.
10 Must-Have Apps for Your BlackBerry
People want more out of their smart phones, and phone manufacturers - and third-party software developers - are meeting those needs. This article rounds up ten tools that can make your BlackBerry even better.
www.talkingaboutcustomers.co.uk
Here you can find a range of interviews and articles that aim to:
- Help you understand the value and benefits of CRM
- Boost awareness of CRM within business
- Provide value-added information for Sales, Marketing and Customer Service
- Stay on top of the latest developments in the CRM arena
Watch a Mobile CRM video clip featured on YouTube
In today's competitive environment, sales people are increasingly flocking to mobile devices and applications to keep up with the pace that customers and prospects demand. In order to gain an edge over competitors, sales reps need the right information, right now, as this video highlights.
Maximizer CRM Central
Forums on Maximizer CRM Central are provided to share ideas and tips within the Maximizer community of customers and partners. This is an open community - whether you are a Maximizer veteran or new to Maximizer, looking for tips and best practices.
Learn more about how Collier Pickard can make CRM simply successful for you.
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