Our CRM Services | Independent CRM Consultancy

Understanding CRM

We provide CRM services in the 3 key stages of CRM implementation:

• Advice
  Product-independent advice and CRM consultancy which aligns operational and analytical CRM requirements to the goals of your business
• Systems
   "Best in class" software platforms for effective operational and analytical CRM solutions 
• Support
  Management and user education which supports the culture of CRM within your organisation

These CRM services can be provided as part of a complete CRM implementation or independently of one another.

Who we work with

Collier Pickard provides independent CRM consultancy and CRM services for a range of different business sizes and markets. With our CRM service tailored to meet the needs of each company - ranging from out-of-the-box CRM implementations to full strategic level CRM consultancy - we pride ourselves on delivering the right solution for each of our clients.

We regularly provide CRM services and advice for small businesses, for medium sized businesses, and for divisions of global corporations.

For more information about why so many companies choose Collier Pickard as their CRM partner, download your copy of The Collier Pickard Pocket Book.

Our permanent goal  

To support our client's strategic objectives and secure measurable return on investment.

Our philosophy

To match your needs with flexible resources to create a CRM solution that's unique to your business and the BI consultancy needed to deliver the analytics you need to improve your business.

Our Approach

We do this with an approach which understands your client Strategy and your go-to-market Tactics, before we look at the application of customer relationship management (CRM) software technology to the Execution of people’s job and the best technology Platform to meet your needs. STEP.

The application of this approach is backed up by a deep understanding of what works and what doesn’t – based on many years experience, many implementations of CRM services and systems, and an unrivalled expertise in Business Intelligence Consultancy across the UK.

Our implementation approach is as much about understanding - and, if necessary, managing the change in - your company culture and business strategy as it is about implementing systems to ensure that technology helps you deliver your strategic vision.

From proven on-premise solutions to fully hosted CRM systems, or keeping it simple with CRM Software as a Service (SaaS), we'll define the right solution for you.